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1. General Information
1.1 What
is ETBX?
EngineersToolbox (ETBX) is a rapid analysis software tool for engineering design and analysis. ETBX features integrated computational modules and reference libraries that aid the engineer in the decision-making process during a design or evaluation study. The visual ETBX environment
allows the engineer to interactively explore solutions to
typical engineering systems and scenarios using first-principles, empirical correlations, experimental
data, rules-of-thumb, and numerical solutions of conservation
equations. ETBX captures years of cross-discipline engineering experience
and expertise from numerous sources.
The current version of ETBX covers
a comprehensive range of engineering specialties including
solid mechanics, dynamics, controls, fatigue, fracture mechanics, fluid mechanics, heat transfer, and numerical methods. To learn more, see ETBX Product Information or download the ETBX product datasheet.
1.2 Who uses ETBX?
ETBX is widely used in the engineering community by both experienced engineers and engineering students. ETBX has a proven track record with thousands of users in more than 70 countries worldwide.
1.3 What hardware is required to run ETBX?
ETBX is currently available for desktops running Microsoft Windows. For additional information on supported hardware and software, see ETBX System Requirements.
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2. Licensing And Pricing
2.1 What licensing models are available?
ETBX is currently licensed as a standalone product on a per-user basis. Read our General License Agreement for details.
2.2 What is the cost of ETBX?
The current list price for an ETBX single user license is shown on the ETBX Purchase page. Please contact us for workgroup pricing.
2.3 What is included with an ETBX license?
All licenses include unlimited email support for a period of one year and free bugfixes and minor updates for the purchased version of ETBX.
2.4 How can I obtain ETBX?
Customers may purchase ETBX on CD-ROM or as an electronic download from this web site. The size of the ETBX download is approximately 35 mb.
2.5 Are volume discounts available?
Yes. For information about workgroup licensing and pricing, please contact us.
2.6 Are educational discounts available?
Yes, we offer discounted Academic Licensing to faculty and students of accredited, degree-granting educational institutions.
2.7 Can I get an evaluation copy of ETBX?
Yes, a free fully-functional 30-day ETBX Trial License is available for download from this web site.
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3. Purchasing And Payment Options
3.1 What purchasing options are available?
You may purchase ETBX online or via a company purchase order. To obtain pricing information for placing your Purchase Order, please contact us.
3.2 Can I pay by credit card?
Online ordering is available via credit card and bank transfer. Your online order will be processed by Paypal, a well-known secure transaction provider.
3.3 My company is not allowed to pay by credit card. What other payment options are available?
We accept purchase orders. Alternatively, you may prepay by check or via a bank transfer. For further information, please contact us.
3.4 How can I get a price quotation?
To obtain a price quote, please contact us. Your quote will be valid for 14 days.
Top Of Page 4. Upgrades
4.1 How often do you release major versions of ETBX?
We release a new major version every 10-12 months.
4.2 How can I find out if I'm eligible for a Free Upgrade?
If you have a valid ETBX license, visit the ETBX Upgrade page to determine if you're eligible for a free upgrade to the next version release. Note that all ETBX licenses include free access to bug fixes and minor updates.
4.3 How much do you charge for an upgrade?
Upgrades are available at 40% off the full license price when you upgrade to the next major release.
4.4 How can I purchase an upgrade?
Please contact us to request an upgrade. We will validate your eligibility and process your order within 2 business days.
Top Of Page 5. Academic Program
5.1 What is the difference between an Academic and a Commercial license?
An Academic License entitles you to use ETBX for educational purposes only.
5.2 Does the academic version have any functionality restrictions?
No, the academic version is a fully-functional version. The Academic and Commercial versions of ETBX are identical.
5.3 Who is eligible for an Academic license?
Students, faculty and staff of accredited academic institutions. To obtain more information and/or apply for an Academic license, please visit the Academic Licensing section.
5.4 Can an Academic license be upgraded to a Commercial license?
Yes, you will be able to switch your Academic license to a Commercial license by purchasing an upgrade to the current release at the commercial upgrade price.
Top Of Page 6. Product Delivery
6.1 Do you distribute ETBX in packaged media?
Yes, ETBX is available for purchase on CD-ROM.
6.2 How will I receive ETBX?
For customers that purchase ETBX on CD-ROM, the packaged media will be delivered to the specified address via the United States Postal Service.
All ETBX customers may download the software immediately after purchase from this web site. Download instructions are provided via email. The size of the ETBX download is approximately 35 MB.
6.3 How long it will take to receive ETBX on CD-ROM?
Orders for ETBX on CD-ROM are processed within 3 business days. Please allow 2-3 weeks for product delivery.
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7. Product Support 7.1 I cannot get ETBX to run. Who do I contact for product support?
Please contact us directly with your technical support questions. It is important that you provide us details on your system configuration and the specific nature of the problem, including any error messages that you receive.
7.2 Is technical support available via phone for ETBX?
Engrasp provides free technical support via email to all ETBX licensees. Live phone support is made available if required to solve a specific issue.
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8. Engrasp Services
8.1 I require specific applications that are currently not part of ETBX. Can ETBX be expanded to include these?
Yes. Engrasp can provide custom development of ETBX modules to address your specific application needs. Please contact us to request more information.
8.2 What are the future plans
for ETBX?
ETBX is a centerpiece in Engrasp's mission to build world-class tools to help engineers solve complex problems quickly. Our goal is to make ETBX the premier visual rapid-analysis tool in the formulative design space. We will meet this goal by focusing on growth, simplicity, and the needs of our customers in the engineering community:
Growth - The ETBX computational libraries will be enhanced and expanded through the addition of practical solutions that provide value to our customers.
Simplicity - Simplicity and ease-of-use is what separates ETBX from its competitors. Future updates will continue to introduce new capabilities that help our customers explore a wider range of design solutions in less time and with improved accuracy.
Community - Engrasp considers its customer base and the greater engineering community to be an essential part of the development process. ETBX was developed with extensive input from engineers at top corporations and universities worldwide. Advancements in ETBX technologies will continue to be strongly tied to the needs of the community. For example, one initiative being studied is the development of a module builder environment that lets users create and share custom solution modules easily.
Top Of Page 9. Technical Information
9.1 What
screen resolution is required to run ETBX?
Most ETBX modules were sized for a screen resolution
of 1024x768. However, ETBX is designed to work
with any screen resolution.
9.2 What quality
control is applied to ETBX to eliminate incorrect answers?
Each ETBX module
is carefully checked before release for general use,
and the Engrasp development team does its best to ensure
that the modules perform as intended.
After release, we actively solicit and receive
feedback from thousands of ETBX users
worldwide. Any subsequent changes
that are needed are included in the next
periodic software release.
All work of a technical nature must be checked
independently for accuracy of results, whether
the work is done by hand or using a commercial
software application.
That is why it is common engineering practice
to ask one engineer to perform an analysis or
design and another engineer to independently
check the results for suitability of the approach
and correctness of the computed data.
9.3 How do I
save and print the results of my ETBX calculations?
The latest version of ETBX provides full support for the printing and saving of results data and graphics.
9.4 What system
of engineering units does ETBX support?
ETBX features flexible and comprehensive support for engineering units . Users can specify whatever input and output units they prefer in all solution modules. ETBX automatically tracks units and applies the necessary conversions to maintain a coherent system for calculations.
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